Elita Luxe delivers orders within India. We aim to provide reliable delivery and keep customers informed about their order status.
We deliver within India. Delivery availability may depend on the destination PIN code and courier service.
International shipping is not available. We currently deliver within India only.
Standard Shipping:
Free shipping is available on all orders delivered within India. No separate shipping charge is applied to domestic orders.
Express Shipping:
Express shipping is not advertised as a separate service. The estimated delivery time for standard orders is generally 3–7 days.
COD Charges:
Any Cash on Delivery (COD) fee, if applicable, will be shown to the customer before the order is placed.
Handling Fees:
No separate handling fee is advertised. Any applicable charge will be disclosed before checkout.
Order Processing:
Orders are processed after they are placed and confirmed. Processing may take additional time during holidays or periods of high order volume.
Standard Delivery:
Estimated delivery is generally 3–7 days. Actual delivery time may vary by destination and courier service.
Express Delivery:
Express delivery is not currently offered as a separately advertised service.
Remote Areas:
Delivery to some locations may take longer depending on courier availability and local conditions.
Multiple Items:
Items in one order may arrive in separate packages if required by fulfilment or courier arrangements.
When tracking details are available, customers can use the courier tracking number or link. Customers may also contact us by WhatsApp or phone for order-status assistance.
Tracking Portal:
No separate online tracking portal is specified. Please use the courier tracking details provided for your order or contact customer support.
Delivery Attempts:
Courier delivery attempts are handled according to the courier partner’s procedures.
Unsuccessful Delivery:
If delivery is unsuccessful, contact customer support for assistance and next steps. Any re-delivery conditions will depend on the courier and order circumstances.
Proof of Delivery:
Please follow the courier partner’s delivery verification process, which may include an OTP or signature where required.
Restricted Items:
Shipping restrictions may apply to particular products or destinations where required by law or courier rules.
Weather and Other Delays:
Weather, public holidays, courier disruptions, or other circumstances outside our control may delay delivery.
Reporting:
If your order appears lost or arrives damaged, contact us as soon as possible with your order ID and relevant details or photos.
Resolution:
We will review the report and coordinate an appropriate resolution in accordance with the applicable Return & Replacement Policy.
Elita Luxe does not currently accept or ship international orders.
We may update this policy when our shipping arrangements change. The current version will be published on this page.
Elita Luxe | Anthem Industries Private Limited | B-14, Gandhi Nagar, Moradabad – 244001, Uttar Pradesh, India | Phone: +91 98370 56007 | Email: info@elitaluxe.com | Working hours: Monday–Saturday, 10:00 AM–6:00 PM.